Returns & Exchanges Policy
At My Ride Bike Shop & Experts, we want you to be fully satisfied with your gear; if your purchase isn't the perfect fit, you can return unused items within 30 days for a full refund or exchange.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Pack Your Gear
Securely place the unused items in their original packaging, ensuring all tags, manuals, and component parts are included.
Ship It Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or bring it to our local shop.
Inspection and Refund
Once our bike experts inspect the returned equipment, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing